
I.T. Department
Online and real-time visibility is only as good as the dependability of the technology. Pharmalink’s in-house IT support team is comprised of technical experts with program-level knowledge of our systems.
They will configure a Supply chain structure to fit every unique warehousing, distribution, inventory and reporting requirement. All of the information is handled with the utmost sensitivity ensuring safe and confidential retention.
We strive to continually enhance and evolve our multi-platform & multi-technology environment. We also offer innovative and specialized solutions to help achieve high performance and deliver business value to our client.
Technology Innovation is in
Our Corporate DNA.
We believe in fully leveraging our technology by offering a holistic suite of options. We focus on innovation that helps us deliver solutions that best serve our business partners and customers.
It is part of our Corporate DNA to constantly re-visit and streamline our
operations and further optimize our processes’ efficiencies. Our Sales and Distribution Management System, Prolink ERP, is custom-built by our in-house team of developers keeping in view our long-term company objectives and is integrated with our comprehensive Tech Stack:
Prolink Sales
Prolink Logistics
Prolink WMS


In Synergy at Every Step
- Complete visibility of the working of our field staff, sales officers and suppliers.
- Efficiency and accuracy in our warehouse operations.
- Performance evaluation based on KPIs.
- Automated Dynamic Parameters highly diminis human intervention
Our Suite of Tech Solutions offers Real-Time Reporting, Enhanced Visibility and Seamless Information Flow.
Technology-Driven Supply Chain Excellence
Pharmalink integrates advanced digital solutions across its pharmaceutical distribution network to deliver greater control, visibility, and efficiency. From procurement and warehousing to dispatch and delivery, every operational layer is supported by systems designed to minimise human error, optimise performance, and maintain regulatory alignment.


Integrated Inventory & Warehouse Management
Our digital platforms provide real-time inventory visibility, including:
- Multi-location stock tracking with batch and expiry control
- Temperature-zone mapping for cold chain storage
- Automated reorder thresholds and alerts
- Barcode-enabled product identification
These capabilities allow for faster decision-making, reduced inventory losses, and better alignment between supply and demand cycles.
Automated Logistics & Last Mile Tracking
We support our delivery operations with route-mapped tracking and digital proof-of-delivery systems. Our infrastructure enables:
- Transparent order dispatch and shipment tracking
- Secure handover logging with time stamps
- Geo-tagged delivery records for audit readiness
- Notifications for delays, reroutes, or delivery exceptions
This ensures reliability at the final step of the distribution chain, while maintaining accountability.


Data-Driven Insights & Reporting
Pharmalink’s integrated reporting tools offer critical analytics, including:
- Stock ageing and movement trends
- Expiry risk forecasting
- Delivery performance metrics
- Operational benchmarking for warehouse zones
These insights help clients plan more accurately, reduce operational waste, and improve procurement efficiency.
Built for Compliance and Scalability
All systems are designed in alignment with DRAP guidelines and international Good Distribution Practices (GDP). Digital records, audit trails, temperature monitoring, and environmental alert logs ensure that quality assurance and regulatory compliance remain central to every operation.

Modern Infrastructure for Healthcare Enterprises
Whether serving a national pharmaceutical brand or a hospital network, Pharmalink’s technological ecosystem is built to scale. Our commitment to modernisation ensures that our partners benefit from faster turnarounds, lower operational risk, and complete visibility across their supply chains.